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Takaful OnGuard Card Protection




Takaful OnGuard Card Protection (OnGuard) is a product which combines Personal Accident coverage with Card Loss Protection, Mobile Phone Protection and Emergency Travel Services into one simple easy-to-understand product.



  • Feature & Benefits
  • Enquiry
What are the covers / benefits provided?

OnGuard provides services as follows:

  • Card Loss, Fraud, & Theft Protection
​         OnGuard Card Protection provices fraudulent transaction and theft protection on all payment cards in the
         customer's wallet, including coverage for physical cash stolen after an ATM transaction.
  • Emergency Services
    • Emergency Cash Advance
    • Emergency Travel Arrangements
    • Lost Passport and Consulate/Embassy Referral
    • Emergency Phone Connection
  • Mobile Phone Protection
    • Remote tracking and location mapping
    • Remote lock
    • Remote data backup, restore and data wipe
    • Remote picture capture
    • Support Recovery Team and Free Shipment
  • Personal Accident Protection
    • Accidental Death
    • Accidental Hospital Cash Coverage
    • Accidental Medical Expense Reimbursement
    • Double Coverage for ATM robbery incidents
What is the age limit for this plan?

Between 18 years old and 65 years old at the time of issuance of Takaful Certificate. Once cover is taken, the participant may renew the certificate till he/she is 70 years old.

How do you classify an incident as an accident?

An accident is an unexpected, unforeseeable and external event, such as a fall or a car crash, which causes physical injury like a broken limb or torn muscle. A disease or an illness is not classified as an accident.

Will I be covered wherever I am?

Yes. You'll have full protection anywhere in the world, 24 hours a day.

If I wish to increase my coverage at a later date, is that possible?

Unfortunately this option is not available at the moment as there is only one plan.

Can I cancel my certificate?

You may cancel your certificate by giving written notice to us. However, there will be no refund of contribution allowed where contribution is paid on a monthly mode.

Where cancellation is notified after monthly contribution payment has been deducted for the month, the coverage will be extended until the end of the month. Customer has the option for refund rather than extended cover but will be required to submit refund request directly to the company.
What should I do if there are changes to my contact details?


It is important that you inform us of any change in your contact details to ensure that all correspondences reach you in a timely manner.

Where can I get further information?

If you require further information, you can contact us or any of our branches or your takaful intermediary or visit our website at www.hlmsigtakaful.com.my
Hong Leong MSIG Takaful Berhad
Level 5, Tower B, PJ City Development
No. 15A, Jalan 219, Seksyen 51A
46100 Petaling Jaya, Selangor.
Telephone: +603 7650 1800
Fax : +603 7620 6730

Level 5, Tower B, PJ City Development,
No.15A, Jalan 219, Seksyen 51A,
46100 Petaling Jaya, Selangor
Tel: (603) 7650 1800
Fax: (603) 7620 6730